I'm Technically Challenged: Will I Be Able to Get on My Telemedicine Visit?

Telemedicine is changing the game in health care. It's all about bringing medical consultations to you conveniently and efficiently through online platforms. But if you're not super tech-savvy, the thought of a telemedicine appointment might feel a bit overwhelming. Don't worry, though! 

Primary care offices like Rapid City Healthcare in Irving, Texas, work hard to ensure our telemedicine services are easy to use. We want everyone, no matter their tech skills, to get the care they need without any hassle.

How does telemedicine work?

Telemedicine involves the use of electronic communications and software to provide clinical services to patients without an in-person visit. This technology encompasses a broad range of services, from video conferencing with doctors to using mobile health apps for monitoring. 

Telemedicine allows us to provide health care services remotely, making it a vital tool for those who have mobility issues, live in remote areas, or during times when face-to-face interactions are limited, such as during a pandemic.

Preparing for your telemedicine visit

Here’s what you can expect when you schedule a telemedicine appointment.

Equipment requirements for telemedicine

Telemedicine visits require a device with a camera and microphone (like a smartphone, tablet, or computer) and a stable internet connection. 

Simple and secure platforms 

Our telemedicine platform is straightforward to navigate. We send a link via email or text that takes you directly to the virtual consultation room. Security is also a top priority, with these platforms adhering to healthcare privacy laws to protect your personal information.

Support and guidance

If you have trouble connecting during your telemedicine visit, we’re here to help. Our patient support teams can assist you over the phone if you encounter any difficulties.

Before your appointment, do a test run. Log into the platform to familiarize yourself with its layout and check if your camera and microphone work correctly.

What to expect during a telemedicine visit

During your telemedicine appointment, you'll find that the experience is not vastly different from a regular doctor's visit. Your Rapid City Healthcare provider will discuss your symptoms, provide a diagnosis, and suggest a treatment plan. 

We can also prescribe medications electronically, order lab tests, and make referrals for in-person consultations if necessary.

Benefits of telemedicine

Telemedicine is an option even if you feel like you are technically challenged. You don’t need advanced technical skills to use our telemedicine platform. The simplicity of clicking a link to start a consultation is akin to answering a phone call.

Telemedicine provides the flexibility to receive health care from the comfort of your home, which is especially beneficial for elderly patients, those with mobility issues, or individuals with busy schedules.

Schedule your telemedicine appointment today

Telemedicine is not just for the tech-savvy. It's a versatile and inclusive tool designed to make health care accessible to everyone, regardless of their technical prowess. If you're feeling technically challenged, don't let that deter you from embracing the benefits of telemedicine. 

We invite you to call or schedule an appointment online.